FAQ: Be A Part Of The Grisaia: Phantom Trigger Anime Launch!
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How long is "feature-length"?

By “feature-length”, we’re going for the Academy definition, which technically just means 40 minutes or more. We don’t have exact numbers for Phantom Trigger locked in quite yet, but we’re expecting about 60 minutes per episode - basically a full OVA for each volume of the original game series!

Last updated: July 24, 2018 00:49

Will there be an English dub of the anime?

Currently a dub is not something we have in the works; however, if we see a lot of people interested in one we’ll absolutely look into getting it added as a stretch goal!

Last updated: July 06, 2018 08:50

Will the Blu-ray sets be region-locked in any way?

Nope, no region locks to worry about!

Last updated: July 06, 2018 08:50

Do I need to watch the original Grisaia anime series or play the games to enjoy Grisaia: Phantom Trigger The Animation?

While Phantom Trigger does make reference to characters, events, and concepts from the original Grisaia trilogy, and knowledge of these will certainly enhance the Phantom Trigger experience, the series is designed to be enjoyed by longtime Grisaia fans and newcomers alike. The entire original Grisaia anime series is available for streaming on Crunchyroll, and all three games in the original trilogy are available from Sekai Project on both Steam and Denpasoft.

Last updated: July 06, 2018 08:50

How will shipping be handled for the campaign? Why does it cost the amount it does?

The default shipping method for the campaign is international e-Packet Light from Japan. This is the most affordable method that will still get your rewards to you in a reasonable amount of time. Tracking is included in your shipping charge. If you wish to upgrade to EMS, please contact us directly and we can help you out with that. The shipping costs are based on the actual e-Packet Light shipping charge plus the cost of packaging and labor for shipping. The shipping charges are not inflated in any way.

Last updated: July 06, 2018 08:50

How do I purchase add-ons?

Add-ons will be purchasable in BackerKit after the campaign! You can increase your pledge by the cost of the add-on and you will be able to use that money in BackerKit for add-on purchases, or you can pay for the add-on directly on BackerKit after the campaign.

Last updated: July 06, 2018 08:50

Can I pay with PayPal?

Unfortunately, Kickstarter does not support PayPal as a payment method. However, if you make a pledge at any tier, you can upgrade to a higher tier on BackerKit after the campaign, and use PayPal on BackerKit to cover the difference. Please do keep in mind that if limited rewards sell out during or after the campaign, you will not be able to upgrade to those tiers in BackerKit.

Last updated: July 06, 2018 08:50

What's all this money for, what needs to be funded?

For Grisaia: Phantom Trigger The Animation, we’ve opted to bypass the usual route of working with a production company, and produce the Phantom Trigger anime ourselves! The upshot of this is that we retain complete creative control on the content, marketing, and future of the anime, allowing us to ensure it’s the best possible adaptation we can make. On the flipside, this means that now more than ever we’re looking for your help to ensure this project comes to fruition, and we’re extremely excited to be able to offer exclusive rewards and more in return for your support!

Last updated: July 24, 2018 01:03

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: February 2019

Last Updated At: 09/12/18
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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